Frequently Asked Questions

Frequently Asked Questions

What are your shipping options?

We offer standard and express shipping options. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. We use Canada Post to make our deliveries

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition with tags attached.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location. For international shipping we use DHL.

How can I contact customer support?

You can reach our customer support team by emailing us directly at shoe.bus.ca@gmail.com